Make the Most of Online Window Treatment Guarantee Programs

Posted May 11th, 2008 in Purchase by BLINDFinder

It can be difficult to pull the trigger on your online custom window treatments order. Will the color look right? Will the blind fit? Will they look cheap? A few vendors today are attempting to ease this common gun-shy attitude by offering a 30-day satisfaction guarantee. In order to be eligible for these seemingly generous policies, you must read the fine print though. In a quick survey we found that the two BlindFINDER.com recommended vendors: Blinds.com and JustBlinds.com both offer this type of guarantee. We read through the fine print to give you a better idea of what is involved in getting the vendor to make good on their satisfaction-guaranteed promise.

  • Color swatch: You must order a color swatch in advance so that you’re aware of the look and feel of the materials used in the construction of your window treatment.
  • Recommended size limits: Manufacturers set recommended size limits for proper operation of window treatments, and in order to qualify for the guarantee programs, you must abide by these constraints.
  • Within guarantee period: In order to return products under the guarantee you must comply with the 30-day (from reception) time limit, the window treatments must be returned in original condition and you must receive prior authorization from the vendor.
  • Residential: These programs only apply to residential orders, not those purchased for commercial purposes.

Still there are other issues to consider before relying on these programs. First, you must pay the shipping fees to return the window treatments to the vendor. Also, certain products may not eligible, for instance the JustBlind.com Shagri-La shades are not returnable under this guarantee program. Of course, if considering purchasing from a particular vendor due to the availability of this guarantee we recommend you take a closer look at the fine print to make sure there are no other caveats that may be a show-stopper for you. For further information on ordering blinds online, click the link to visit our purchasing center.

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